Privacy Policy for Astro Navagraha Watch
Effective Date: October 10, 2024
Business Name: MY SHOPE
Website: astronavagrahawatch.com
Email: support@myshope.com
Address: NO.33/34, VGN Avenue, Balagangader Street, Kumananchavadi, Tiruvallur District, Tamil Nadu, 600056, India
Introduction
MY SHOPE (“we”, “us”, or “our”) operates the website astronavagrahawatch.com (“Website”) selling Astro Navagraha Watch for astrology enthusiasts. This Privacy Policy explains how we collect, use, share, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws. By using our Website, you agree to the collection and use of information in accordance with this policy.
1. Data Collection
We collect the following types of personal data when you interact with our Website or make a purchase:
- Personal Identification Information: Name, email address, shipping and billing address, phone number, and payment details.
- Order Information: Purchase history, product details, and delivery status.
- Website Usage Data: IP address, browser type, browsing behavior, pages visited, and referring URLs.
- Communication Data: Email correspondence or other communication with us.
We only collect personal data necessary for providing our services and improving your experience on our Website.
2. Purpose of Data Collection
We collect and process your personal data for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders, respond to inquiries, and provide customer support.
- To improve our Website, services, and marketing efforts through analytical tools.
- To send marketing communications (if you have opted in).
- To comply with legal obligations and resolve disputes.
3. Legal Basis for Data Processing
We process your personal data based on the following legal grounds:
- Performance of a Contract: We process your data to fulfill the order you placed with us.
- Consent: If you have opted in to receive marketing communications, we will process your data accordingly.
- Legitimate Interest: We process your data to improve our services, secure our Website, and prevent fraud.
- Legal Obligation: We may process your data to comply with legal requirements, such as tax reporting and consumer protection laws.
4. Data Sharing
We may share your personal data with third parties under the following circumstances:
- Service Providers: We may share your data with trusted third parties (e.g., payment processors, shipping partners) to fulfill your order and provide services.
- Legal Obligations: We may disclose your data to comply with applicable laws, regulations, legal processes, or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
We ensure that any third party we share your data with is GDPR-compliant and maintains adequate security measures to protect your personal data.
5. Data Storage and Security
We store your personal data on secure servers and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.
- Data Retention: We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After the retention period, your data will be securely deleted or anonymized.
- Security Measures: We use encryption, firewalls, secure server environments, and access controls to protect your data.
Despite these measures, no online transmission of data can be guaranteed to be 100% secure. You provide your personal data at your own risk.
6. Your Rights Under GDPR
As a data subject, you have the following rights regarding your personal data:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
- Right to Erasure: You can request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You can request us to restrict the processing of your data in certain circumstances.
- Right to Data Portability: You can request that we provide your personal data in a structured, commonly used format, or transfer it to another controller.
- Right to Object: You can object to the processing of your personal data based on legitimate interest or for direct marketing purposes.
- Right to Withdraw Consent: You can withdraw your consent to our processing of your data at any time.
To exercise any of these rights, please contact us at zenmaxwebsite@gmail.com. We will respond to your request within one month of receipt, in accordance with GDPR guidelines.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website and analyze site traffic. Cookies are small files stored on your device that help us recognize your browser and remember certain information.
- Types of Cookies Used:
- Essential Cookies: Necessary for the Website to function properly.
- Analytics Cookies: Help us understand how visitors interact with the Website.
- Marketing Cookies: Used for delivering relevant advertising to you.
You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.
8. Data Transfers Outside the European Economic Area (EEA)
Your personal data may be transferred to and processed in countries outside the EEA. When we transfer data outside the EEA, we ensure that it is protected by appropriate safeguards, such as Standard Contractual Clauses or other legal mechanisms.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal obligations. The updated policy will be posted on our Website with the revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
MY SHOPE
Email: support@myshope.com
Address: NO.33/34, VGN Avenue, Balagangader Street, Kumananchavadi, Tiruvallur District, Tamil Nadu, 600056, India
By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.